bdji's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how bdji collects, uses, and protects your information.
Your Privacy Is Our Responsibility
bdji ("we", "us", or "platform") provides a safe and trusted online betting and casino experience for users in Bangladesh. This privacy policy describes how we collect, use, store, and protect your personal information on our website bdji.cam.
By registering on our platform or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact our support team.
This policy may be updated from time to time. For any changes, we will note a new date on this page. For important changes, we will try to notify you by email.
What Information We Collect
We collect various types of information to provide our services. This information may be collected directly from you, or automatically while you use our platform.
1.1 Information You Provide Directly
Information you provide yourself during registration and account management:
- Full name and date of birth (for age verification — only users 21+ may register)
- Email address and contact details
- Payment information: bKash, Nagad, or Rocket account numbers (to complete transactions)
- National ID card or passport information (for KYC verification)
- Security questions and answers (optional)
1.2 Automatically Collected Information
When you browse our website or use our app, some information is collected automatically:
- IP address and geographic location (at country/region level)
- Browser type, operating system, and device information
- Page visits, gaming activity, and session duration
- Login times and failed login attempt details (for security)
- Data obtained from cookies and similar tracking technologies
1.3 Financial Transaction Information
We retain a record of every deposit and withdrawal transaction. This includes the transaction amount, date, payment method (bKash, Nagad, Rocket), and transaction status. This information is essential for financial security, fraud prevention, and regulatory compliance.
How We Use Your Information
We use the collected information only for specific and lawful purposes. We never sell your information to third parties without your consent.
2.1 Primary Use
- Account Management: To handle registration, login, password recovery, and account security.
- Payment Processing: To complete deposits and withdrawals and maintain transaction records.
- Customer Support: To provide you with prompt assistance via 24/7 live chat.
- Bonuses and Promotions: To credit the correct bonuses to your account and track wagering.
- VIP Program: To manage your progress across Bronze, Silver, or Gold tiers.
2.2 Security and Compliance
- To prevent fraud, money laundering, and unauthorized access.
- To complete age verification (21+) and the KYC process.
- To follow responsible gaming guidelines and identify problematic behavior.
- To comply with applicable laws and regulations.
2.3 Service Improvement
- To analyze user experience and improve the platform.
- To identify and resolve technical issues.
- To introduce new games and features.
2.4 Communications
Important notifications related to your account, transaction confirmations, and security alerts are sent by email. If you do not wish to receive promotional emails, you may opt out at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and keep our services running.
3.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core functionality. Without these, the site will not work properly.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: To understand user behavior and measure site performance.
3.2 Cookie Controls
You can control or delete cookies from your browser settings. Keep in mind, however, that disabling essential cookies may cause some of our services to not work properly, especially the login and payment processes.
Information Sharing and Disclosure
We never sell your personal information. Your information may be shared with third parties only in the limited circumstances below:
4.1 Service Providers
Trusted third-party service providers who operate our services may have limited access to information, such as for payment processing (bKash, Nagad, Rocket), technical infrastructure, and cybersecurity. All such partners are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to applicable laws, court orders, or legitimate requests from government authorities. In such circumstances, we will disclose only the information legally required.
4.3 Fraud Prevention
In cases of suspected financial fraud, account hacking, or money laundering activity, we may share the necessary information with relevant authorities and payment networks.
4.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will provide you with advance notice, and the new entity will also be required to maintain the same privacy standards.
Information Security Measures
The security of your information is our highest priority. We have adopted technical and organizational measures that meet international standards:
- SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text — it is hashed using a strong cryptographic algorithm.
- Two-Factor Authentication: The ability to add an extra layer of security to your account.
- Firewall and Intrusion Detection: Our servers are under continuous security monitoring.
- Access Controls: Only authorized staff may access your information, and only where necessary.
- Regular Security Audits: Regular security assessments are conducted through third-party experts.
Keep in mind, however, that 100% security on the internet cannot be guaranteed. You should also use a strong password for your account and never share your login details with anyone.
Data Retention Period
We retain your information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it is used:
- Account Information: For the duration the account is active and for a specified legal period after the account is closed.
- Financial Transaction Records: Retained for the period required by financial regulations.
- Log Files and Activity Data: For a limited period for security and audit purposes.
- KYC Documents: May be retained even after account closure in accordance with legal requirements.
Once the specified period has ended, your information will be securely deleted or anonymized.
Your Rights and Controls
If you have an account with bdji, you are entitled to the following rights:
7.1 Right to Access Information
You may request a copy of the information we hold about you. This request can be made through our support chat or by email.
7.2 Right to Correct Information
If any of your information is incorrect, contact our support team to have it corrected. Names, contact details, and payment information can be updated.
7.3 Right to Close Your Account
You may close your account at any time. After closure, personal information will be deleted except where required by financial and legal obligations.
7.4 Right to Opt Out of Marketing Communications
To stop receiving promotional emails and messages, use the "Unsubscribe" link at the bottom of any email or let our support team know. However, important account-related notifications cannot be turned off.
7.5 Responsible Gaming Tools
You may request deposit limits, self-exclusion, or permanent exclusion to control your gaming behavior. To learn more, visit our Responsible Gaming page.
Protection of Minors' Information
bdji's services are intended solely for adults (21+ years). We never knowingly collect information from anyone under 21 years of age.
During registration, we prevent minors from accessing the platform through date of birth verification. If we identify a minor's information on any account, that account will be closed immediately and the relevant information will be deleted.
If a parent or guardian believes their child has registered on our platform in any way, please contact us immediately: [email protected]
International Data Transfers
Our servers and technical infrastructure may be located in various countries. Even if your information is processed or stored outside Bangladesh, we ensure that the same standard of privacy protection is maintained in all locations.
In countries where your data may be processed, we ensure appropriate contractual safeguards are in place. Contact us to learn more about these transfers.
Policy Changes and Updates
We may update this privacy policy as needed. For any changes:
- The "Last Updated" date at the top of this page will be changed.
- For important changes, a notice will be sent to the registered email address.
- Continued use of the platform after a change means you have accepted the new policy.
We recommend reviewing this page regularly, especially when there are any significant changes to our services.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us:
- 24/7 Live Chat: Use the site's live chat for direct support in Bengali
- Email: [email protected]
Our privacy team generally tries to respond to your request within business days. For urgent matters, please contact us via live chat.
For other legal information, please also read our Terms & Conditions and Responsible Gaming pages.